Kevin & Narelle Vallence
Kabra Qld
25-07-2011

SPETER PTY LTD 
ABN 109626075                                                

Mobile 0414713003
Fax 0243993984

Email speter13@bigpond.com

08-08-2011

Hi Kevin, 

I would like to thank you for your assistance in supplying rubber tracks for my machines. I currently own four excavators and a posi-track and a tracked dumper. 

I haven’t bought a genuine track in over eight years and their are two reasons for this, the first reason is cost saving, over 60% on most tracks compared to genuine tracks and the other important reason is quality. Your tracks have lasted 25%  longer in hours than the originals that where on the machines.  

On top of that your service has been brilliant.

So a big thanks Kevin

Kind Regards
Robert Spiteri 
    

MACHINERYTRACKS.COM.AU Customer Survey Response 14-11-2011

Your Name and Business Name

How would you rate the service you received from our Machinery Tracks Sales team?

How would you rate the quality of the product you purchased from Machinery Tracks?

How would you rate the communication between us and you?

How would you rate the speed of delivery of your purchase?

If you have the need, will you use Machinery Tracks in the future?

Is it OK with you if we publish your responses on our website?

If you could, how would you have changed your experience with us?

Are there any suggestions or advice that you can offer us to help improve our service?

Business Name : Ranko Ceko Sphere Projects

Service       : Very Good

Product       : Excellent

Communication : Excellent

Delivery      : Excellent

OK to publish : YES

Use Us Again  : YES

Changes       :

Suggestions   :

MACHINERYTRACKS.COM.AU Customer Survey Response 14-11-2011

Your Name and Business Name

How would you rate the service you received from our Machinery Tracks Sales team?

How would you rate the quality of the product you purchased from Machinery Tracks?

How would you rate the communication between us and you?

How would you rate the speed of delivery of your purchase?

If you have the need, will you use Machinery Tracks in the future?

Is it OK with you if we publish your responses on our website?

If you could, how would you have changed your experience with us?

Are there any suggestions or advice that you can offer us to help improve our service?

Business Name : CRETE FORCE P/L

Service       : Excellent

Product       : Excellent

Communication : Excellent

Delivery      : Excellent

OK to publish : YES

Use Us Again  : YES

Changes       :

Suggestions   :

MACHINERYTRACKS.COM.AU Customer Survey Response 14-11-2011

Your Name and Business Name

How would you rate the service you received from our Machinery Tracks Sales team?

How would you rate the quality of the product you purchased from Machinery Tracks?

How would you rate the communication between us and you?

How would you rate the speed of delivery of your purchase?

If you have the need, will you use Machinery Tracks in the future?

Is it OK with you if we publish your responses on our website?

If you could, how would you have changed your experience with us?

Are there any suggestions or advice that you can offer us to help improve our service?
 

Business Name : TLY Construction Pty Ltd

Service       : Excellent

Product       : Very Good

Communication : Excellent

Delivery      : Very Good

OK to publish : YES

Use Us Again  : YES

Changes       : Only to have a location in Queensland if that were possible?

Suggestions   :

MACHINERYTRACKS.COM.AU Customer Survey Response 15-11-2011

Your Name and Business Name

How would you rate the service you received from our Machinery Tracks Sales team?

How would you rate the quality of the product you purchased from Machinery Tracks?

How would you rate the communication between us and you?

How would you rate the speed of delivery of your purchase?

If you have the need, will you use Machinery Tracks in the future?

Is it OK with you if we publish your responses on our website?

If you could, how would you have changed your experience with us?

Are there any suggestions or advice that you can offer us to help improve our service?

Business Name : Lowood Backhoe Hire - Noel Bauer

Service       : Very Good

Product       : Very Good

Communication : Very Good

Delivery      : Fair

OK to publish : YES

Use Us Again  : YES

Changes       : Get items delivered to an address in Brisbane, we would receive items quicker.

Suggestions  

MACHINERYTRACKS.COM.AU Customer Survey Response 15-11-2011

Your Name and Business Name

How would you rate the service you received from our Machinery Tracks Sales team?

How would you rate the quality of the product you purchased from Machinery Tracks?

How would you rate the communication between us and you?

How would you rate the speed of delivery of your purchase?

If you have the need, will you use Machinery Tracks in the future?

Is it OK with you if we publish your responses on our website?

If you could, how would you have changed your experience with us?

Are there any suggestions or advice that you can offer us to help improve our service?

Business Name : Steve Schultz               Schultz & Wagner Builders

Service       : Excellent

Product       : Very Good

Communication : Excellent

Delivery      : Excellent

OK to publish : YES

Use Us Again  : YES

Changes       : Kevin was extremely professional with price service and product knowledge.

Suggestions   : Not really I would appreciate more companies providing half the quality of service Machinery tracks have.

Very happy Customer.

MACHINERYTRACKS.COM.AU Customer Survey Response 22-11-2011

Your Name and Business Name

How would you rate the service you received from our Machinery Tracks Sales team?

How would you rate the quality of the product you purchased from Machinery Tracks?

How would you rate the communication between us and you?

How would you rate the speed of delivery of your purchase?

If you have the need, will you use Machinery Tracks in the future?

Is it OK with you if we publish your responses on our website?

If you could, how would you have changed your experience with us?

Are there any suggestions or advice that you can offer us to help improve our service?

Business Name : CBI Australasia Pty Ltd

Service       : Excellent

Product       : Excellent

Communication : Excellent

Delivery      : Excellent

OK to publish : YES

Use Us Again  : YES

Changes       : Perfect!!

Suggestions   : Tell others how to do it right

MACHINERYTRACKS.COM.AU Customer Survey Response 11-01-2012

Your Name and Business Name

How would you rate the service you received from our Machinery Tracks Sales team?

How would you rate the quality of the product you purchased from Machinery Tracks?

How would you rate the communication between us and you?

How would you rate the speed of delivery of your purchase?

If you have the need, will you use Machinery Tracks in the future?

Is it OK with you if we publish your responses on our website?

If you could, how would you have changed your experience with us?

Are there any suggestions or advice that you can offer us to help improve our service?

Business Name : D.A. & T.L. CROSBIE

Service       : Excellent

Product       : Excellent

Communication : Excellent

Delivery      : Excellent

OK to publish : YES

Use Us Again  : YES

Changes       : 

Suggestions   : Changing the tracks was easy after taking Kevin's advice in searching the internet for a video on the process .